Scrimba Refund Policy
Scrimba refunds your initial purchase in full within 7 days, once per account. Renewals are not refundable, and cancelling mid-cycle keeps your access until the billing period ends but returns no money. Request a refund through Scrimba's official Typeform or by emailing [email protected].
Checked against Scrimba's official help centre, September 2026.
Refund vs cancellation: they are not the same thing
Most confusion here comes from treating "refund" and "cancellation" as one action. They are different, and only one returns money.
| Refund | Cancellation | |
|---|---|---|
| What it does | Returns your money for the initial charge | Stops the next auto-renewal |
| When it is allowed | Within 7 days of your first purchase only | Any time |
| Money returned | Yes, the full initial charge | No |
| Access afterward | Ends once the refund is processed | Continues until the end of the paid period |
| How | Official refund form | Account billing settings |
| Limit | One per account, lifetime | No limit |
Inside 7 days of your first payment and want your money back? File a refund. Past that window, or you just do not want to be charged again? Cancel, keep your access to the end of the term, and let it lapse.
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7-day refund, cancel anytime.
The rules in plain terms
- Full refund only within 7 days of your initial purchase
- One refund per account lifetime
- No pro-rated refunds: if you cancel mid-cycle you keep access until the billing period ends, but you do not get money back for unused days
- No refunds on renewals: when the annual or monthly charge auto-renews, that charge is not refundable
- Refund is based on the amount Scrimba received, so any bank conversion or processor fees are not refunded
These rules come from Scrimba's official help centre. If you see anything that contradicts them on a third-party site, trust the help centre.
What the 7-day window means
The window is 7 calendar days (weekends and holidays included) starting from the timestamp of your first Scrimba charge, not from when you started using the platform. Once you have filed the request through the form below, Scrimba processes refunds within a few business days; the money lands back on your card based on your bank or processor's own settlement time, which is usually another 3 to 10 business days. For the canonical timeline language, see the official refund help-centre article.
How to request a refund
- Open the official Scrimba refund request form
- Fill in your account email and the order details
- If you have questions or special circumstances, email
[email protected] - Refunds typically settle within a few business days, depending on your bank or card processor
Reference: Scrimba Help Centre: How do I get a refund?
What happens to your account after cancellation
- Progress is saved. Your course history stays on your account even if you cancel.
- Free courses stay accessible. You can still take the ~24 courses Scrimba marks as free.
- Pro courses lock. You need an active Pro subscription to access Pro-only courses and paths again. The Pro solo projects inside free courses (Learn JavaScript's basketball scoreboard, Learn React's Quizzical) lock too; the lessons around them stay open.
- Pro Discord channels close. Basic Discord access stays free; the Pro-only channels (code reviews, instructor channels) close to your account when the subscription ends.
Reference: Do I lose my progress if I cancel my subscription?
When the 7-day window does not help you
The most common scenarios where users expect a refund and the policy says no:
- You renewed annually and remembered a month later that you no longer use the platform. The renewal charge is not refundable.
- You cancelled three months into an annual plan. You keep access for the remaining nine months; you do not receive a refund for those nine months.
- You used a third party to pay and converted currency. Scrimba only refunds the amount they received, not your bank's exchange spread.
- You already used the one-refund-per-account allowance.
Scrimba publishes no hardship or exceptions policy, so treat anything outside the written rules above as a request rather than an entitlement. If your situation is genuinely unusual, emailing [email protected] with the specifics costs nothing, but plan as though the answer will be no. If the problem is affordability rather than a billing error, two documented options are more likely to help: regional pricing, which is applied automatically at checkout based on your location, and pausing your subscription, which stops future payments while keeping your progress.
What real users report. Scrimba holds a "Great" rating on Trustpilot, where billing and support interactions are a recurring review theme. The 7-day window gets honoured when you are inside it; the friction shows up exactly where the written policy says it will, on renewals and mid-cycle exits. Plan around the 7-day window rather than hoping for an exception later.
How to claim this today
If you are inside the 7-day window and want out, open the refund request form right now and submit it with your account email and order details; do not wait for support to reply first. If you are mid-cycle and want to stop the next charge, cancel from your account billing settings before the renewal date; you keep access until the current period ends. If something unusual happened (duplicate charge, never logged in, mistaken renewal after a long pause), email [email protected] with the specifics so support can review the case.
How to derisk before you ever need a refund
- Try the free tier first. About 24 courses are free, including Learn React (all six sections and both capstone games), Learn JavaScript (all eight modules, deploys included), and Learn TypeScript. Learn JavaScript alone is 20 to 30 hours of real work. If the format does not click for you across that much free material, Pro will not change that.
- Use the demo scrim (opens in a new tab) with no signup to see how the interactive editor feels.
- Skim the course catalog and confirm the topic you want is covered. Scrimba's strength is JavaScript, React, TypeScript, and AI engineering. It is thinner on data science or non-JS stacks.
- Pick annual only if you are confident. Annual is the better unit price, and you still have the 7-day window. Beyond that you are committed for the year unless you cancel before the next renewal. Seven days is enough to test the Pro courses, not to finish one: Advanced React is 18.8 hours of video, and the reviews on this site budget 40 to 55 hours for it.
Sources
- Scrimba Help Centre: How do I get a refund?
- Scrimba Help Centre: Do I lose my progress if I cancel my subscription?
- Scrimba Help Centre: Do I keep my Pro courses after I cancel?
- Scrimba Help Centre: Can I pay using PayPal, UPI or others?
- Scrimba pricing page (opens in a new tab)
Related pages
Submit a refund request through Scrimba's official Typeform, or email [email protected]. You must request within 7 days of your initial purchase.
Source: Scrimba Help Centre
No. Scrimba refunds only the initial purchase within 7 days. Renewals are not refundable.
Source: Scrimba Help Centre
No. Your progress is saved after cancellation. You keep access to free courses and basic Discord access but lose access to Pro-only content and the Pro-only Discord channels.
Source: Scrimba Help Centre
Scrimba primarily accepts credit and debit cards. For alternative payment methods, contact [email protected] to ask what they support in your region.
Source: Scrimba Help Centre
Scrimba's stated policy does not refund renewal charges. Reach out to [email protected] if there are extenuating circumstances, but treat any help as a goodwill exception, not a right.
Try the free lessons before you subscribe
Use the free tier and the demo scrim to confirm the format works for you, then commit to annual if it does. 7-day refund on first purchase, cancel anytime, progress saved if you pause.